FAQ
ABOUT US
When it comes to comfortable attire t-shirt wins hands down ! We, 9thson’s specialize in that !
9thson is where we treat your love for fashion with our wide range of trendy clothes.
Our fascination and love for fashion started in early 2020s which made us create an exclusive platform where people can select their comfortable attire with latest fashion .
if your Fond of wearing T – shirt/ hoodies ??
Yup ! You are in the right place.
Choose in from our wide range of collections. Still didn’t find the attire you desire ?
No worries ! Just ping in your needs, we are here to help you find your dream attire !!
PRODUCT AND SIZING INFO
T-Shirts
What T-Shirt sizes do you have?
We use high quality 100% cotton fabric that is soft to feel and comfortable to wear. Shrinkage if any will be within acceptable industry norms.
Our sizes run from S to 4XL.
What kind of printing is used for the T-Shirts?
Depending on the design, we use high quality screen, Transfer ,DTG and Sublimation printing.
What are the washing instructions for 9thson Tees?
- Machine wash.
- Wash in cold water, use mild detergent, dry in shade, do not iron directly or scrub on print, do not bleach, do not tumble dry.
- Dry on flat surface as hanging may cause measurement variations.
Posters
What material is used for 9thson posters?
All 9thson posters are digitally printed on high-quality matte-card paper.
What is the standard size for 9thson posters?
All 9thson posters come in both A3 and A4 sizes.
How are the posters packed and delivered?
Our posters are packed in high-quality, thick cardboard poster tubes.
DISCOUNTS & GIFT VOUCHERS
Can I avail any Discounts?
We have discounts and sales often and we always post their details on our Social Networking Sites.We also distribute coupons to our customers from time to time, you can redeem these coupons by entering the coupon code on the Shopping Cart page before checking out with your order.
PRIVACY
What information does 9thson?
We respect your privacy. The only information we collect is your name, email, contact number and billing address. This information is just used for internal record keeping and we do not share it with any third party.
9thson does not store any Credit/Debit card or bank account information. All this information is handled by PayU Money which is our certified, secure online payment gateway partner.
Read our Privacy policy to learn more.
PAYMENT DETAILS
What payment options does the secure Razorpay gateway offer?
Our Razorpay Money payment gateway accepts Indian credit cards (MasterCard/Visa), Amex Cards Issued in India, All Net Banking, All Debit Cards, Cash Cards & Mobile Payment as payment options.
We also provide PayPal facilities for International Customers.
Can I pay by cash when my order is delivered?
Yes, we do offer Cash on Delivery to most locations in India.
SHIPPING
What are the Shipping Charges?
9thson offers free shipping across India for paid orders with order value greater than Rs:500.
For COD orders we charge an amount not exceeding Rs.60 as COD collection charge.
Do you accept international orders?
Yes, we do accept International orders. You can place the order on the website and use the Razorpay payment gateway and PayPal Interface.
Shipping charges will be clearly mentioned on the checkout page after you enter your shipping address before making the payment.
You will be required to pay customs charges (if any) when your order reaches your local customs office.
For any other queries, please write to us at support@9thson.com
Do you offer Cash on Delivery(COD)?
Yes, we do offer Cash on Delivery(COD) as one of the payment options only for orders across India.
How long will my order take to deliver?
Orders within India are usually delivered within 3 -10 working days.
International order will take 7 – 10 days to get processed and then 5-10 days to be delivered depending on the location.
How can I track my order?
The respective tracking number and Link will be provided to you by E-mail and SMS after the transaction.
RETURN POLICY
What is the 9thson Return Policy?
If you are unhappy with the t-shirt that you have received, you can send it back to us within 5 days of the delivery. We will either replace it with another product of the same value.
Please shoot a mail to support@9thson.com with the subject as ‘Return/Replacement Request’ and we’d be glad to help you out with the same.
To know more, check out our Return Policy page.
PRODUCT STOCK
Product Availability
If the product you want to shop is currently out of stock, please drop us a mail at support@9thson.com, and you will be notified when our fresh stock arrives.